Introduction
Kraken® is one of the most trusted cryptocurrency exchanges, and securely signing in to your account is crucial to protecting your digital assets. This guide explains the full login process, how to enable advanced authentication methods, and ways to safeguard your account from phishing or unauthorized access.
How to Log In
- Visit the official Kraken® website or open the mobile app.
- Click on the Log In button at the top right.
- Enter your registered email and password.
- Complete two-factor authentication (2FA) if enabled.
- Access your dashboard to view balances, make trades, and manage funds.
Tip: Always double-check the domain https://www.kraken.com
before signing in.
Two-Factor Authentication (2FA)
Kraken strongly recommends enabling 2FA for logins, withdrawals, and trading confirmations. Options include:
- Authenticator Apps: Use apps like Authy or Google Authenticator to generate secure codes.
- Security Keys: Hardware-based keys such as YubiKey offer phishing-resistant login.
- Master Key: Kraken also allows you to set up a Master Key for account recovery and advanced security actions.
Password Security
- Create a long, unique password with a mix of characters.
- Store your password in a secure password manager.
- Never reuse your Kraken password on other websites.
Session and Device Management
Kraken provides tools to monitor and manage active sessions. You can view login history, device usage, and terminate suspicious sessions. Always log out after using a shared computer.
Forgot Password or Lost 2FA
If you forget your password or lose access to your 2FA device, you can start Kraken’s account recovery process:
- Click Forgot Password on the login page.
- Follow the instructions sent to your registered email.
- If you’ve lost 2FA, you’ll need to go through identity verification for recovery.
Warning: Only use the official Kraken website or app for recovery steps. Avoid links from emails or social media messages.
Troubleshooting Login Issues
- Incorrect Credentials: Ensure your email and password are correct. Reset if necessary.
- 2FA Problems: Check your authenticator app’s time sync. If still failing, use recovery options.
- App Errors: Update or reinstall the Kraken mobile app to fix issues.
Phishing and Security Risks
Phishing attacks are a major threat to crypto users. Protect yourself by:
- Always verifying the official Kraken URL before logging in.
- Ignoring unsolicited requests for your login details.
- Using hardware keys to block phishing attempts.
Security Best Practices
- Enable 2FA for all account actions.
- Set up a Master Key for enhanced protection.
- Use withdrawal whitelists to limit fund transfers.
- Review account activity and login history regularly.
Contacting Kraken Support
If you cannot resolve login issues, reach out to Kraken Support directly via their Help Center. Never share your password, 2FA codes, or Master Key with anyone, including support staff.